Custom Ring Ordering Instructions

1) Our beautiful custom rings are each hand made to order. Each ring will be unique and like no other ring. Due to their Custom nature, we ask for payment before we start a custom ring order.

2) Due to the custom nature, cost and time involved in making our other custom styles, we have a no return policy on the other styles of Custom Ring.

3) In general Meteorite Rings can not be resized, though we may occasionally be able to loosen them a little. Because there are variations in the ring sizers used by different Jewelers it is very important to follow our sizing instructions below to ensure that you order the correct size. You are responsible for ordering the correct size.

4) The best way to make sure your order the correct size is to start by getting an estimated size at a Jeweler's using a ring sizer of a similar width to the ring that you plan on ordering. Do this during the middle of the day, when your hands are at their normal operating temperature. Cold fingers are much smaller than warm fingers.

5) Then email us at: spacegems@gmail.com and give us your estimated size. We will mail you via Priority Mail a trial ring sizing kit containing your size, as well as a half size larger and a half size smaller. We charge a nominal fee of $20.00, ($14.65 of which is refundable when you return the sizer to us). We usally issue refunds en mass about once every 4-6 weeks. If you absolutely need your refund sooner contact us. (International Customers please contact us for a quote on shipping a sizing kit).

6) Wear the trial ring that best fits you for several days. If you are not used to wearing a ring, you will notice that the ring feels tighter and looser during different times of the day. Determine what size is the best fit for you.

7) Once you have determined the correct size ring for yourself, send back the ring sizing kit and contact us to order your custom ring. We will make your ring the same size as the ring sizer that you have chosen.

8) In the unlikely event that we make a size significantly different from what you ordered we will, at no extra charge, either correct it or replace at our option. If you order the wrong size and want us to make another ring for you there will be a 75% remake fee after we have received the first ring back in its original new condition. Please note that there are NO Refunds if you order the wrong size so please follow the above procedure to determine the correct size for you.

9) Rush orders may sometimes be possible depending on our schedule. Contact us to see whether this is possible and for a rate quote.

10) The meteorites used in all of our meteorite rings contain nickel and iron. If you are allergic to either of these metals or any of the other materials used in any of our rings please do not order a ring.

11) Our custom rings are quite durable. That being said, if you want your ring to stay looking nice you should care for your ring as you would any fine jewelry. Some common sense will go a long way in this regard. Don't wear your jewelry while doing yard work, construction work, automotive work, or similar activites or while handling abrasive or corrosive materials. Don't abuse your jewelry, or hit it against hard objects that could dent or scratch it. The Gibeon and Seymchan meteorites tend to be naturally rust-resistant, so while hand washing is, in our experience, not a problem, we do not recommend exposing your meteorite jewelry to excessive moisture. As with any fine jewelry, our rings should not be exposed to chlorine, bleach, chlorides, house hold cleansers or acids (your hands probably shouldn't either). Don't wear your jewelry in salt water, the hot tub or swimming pool. We have noticed that some hand lotions can cause staining of our finger so we avoid wearing hand lotions with meteorite rings. In cold weather or if you go swimming, your finger can shrink quite a bit causing your ring to fall off, so don't go swimming with your jewelry. After a number of years, the etched pattern of your meteorite ring may be less sharp. If this occurs, the ring can be re-etched.